TERMS & CONDITIONS
ORDER ACCEPTANCE POLICY
Your receipt of electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AVP Alternatives Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
ORDER PROCESSING & FULFILLMENT
Usually, products ship within 1-2 business days. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.
If an item is out of stock or back-ordered, we will ship your product as soon it becomes available. You may, however, cancel your order at any time prior to shipping.
Our fulfillment center is currently operational and fulfilling orders, in adherence with CDC guidelines for safety. Restock dates and estimated lead time and shipping times will be indicated on the product page for any products currently out of stock or back-ordered. Most major carriers are experiencing delays with delivery times.
MULTIPLE PRODUCT ORDERS
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Shipping Time — Most orders will ship within 1-2 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Customer satisfaction is very important to us. All products are inspected carefully before shipping. The risk of loss and title for all items ordered on our site pass to the buyer as soon as the shipment is in the hands of the shipping carrier. All sales are considered final. There are no refunds.
If any products arrive damaged, broken or part of your order is missing. You must notify AVP Alternatives Inc. support within 3 days of delivery by email at: [email protected]
WHOLESALE AND DISTRIBUTOR POLICY
AVP Alternatives Inc. will not be responsible for any costs or time delay of bulk product shipments resulting from any activities or conditions beyond our control, or force majeure.
Pricing on all products does not include new tariffs imposed by the U.S. Government. If a tariff is assessed on any of the materials supplied, the customer shall be solely responsible for the cost of said tariff. AVP Alternatives Inc will not be held responsible for any changes in price as a result of changes in US import duties. Our customers will be responsible for paying these potential additional costs. In the event that any dispute between parties results in litigation, AVP Alternativves Inc. is entitled to recover costs and fees.